2020年4月22日《周三晚8點-易凱有約》第147期由武漢眾秦廣告-高總在今日頭條號“易凱有約”直播分享,分享主題:中小廣告公司如何培養管理團隊。
武漢眾秦廣告有限公司成立於2017年,目前是一家以噴畫為主的廣告公司,廠址位於武漢市洪山區卓刀泉路虎泉街道185號。我公司經過三年的發展公司引進多台愛普生B90、60680、80680高品質打印機,5米UV卷材、5米噴繪機、並擁有多台平板打印機10多台雕刻加工設備。我公司目前設有行政部、客服部、噴繪寫真部、雕刻部和製作部等5個部門,幾十擁有多年經驗的服務團隊,主要業務範圍包括廣告設計、UV巨幅噴繪、展館美陳布展等,是一家製作一體化的綜合性廣告公司。
以下是高總部分分享內容:
大家晚上好,我是武漢眾秦廣告的高南。今天我們在
易凱軟件的直播間,首先感謝
易凱軟件,在2017年接觸
易凱軟件,除chu了le軟ruan件jian方fang麵mian,易yi凱kai給gei大da家jia搭da建jian的de交jiao流liu平ping台tai,我wo自zi己ji也ye會hui經jing常chang看kan很hen多duo嘉jia賓bin的de分fen享xiang,我wo覺jiao得de確que實shi也ye能neng得de到dao一yi些xie收shou獲huo。我wo今jin天tian的de分fen享xiang主zhu題ti是shi:中小廣告公司如何培養管理團隊。
我們公司是2017年3月份成立的,到今年應該是我們的第4個年頭,今天想和大家聊聊管理方麵的。
在進入這個行業前,我從事過三份工作:
第一個是我們陝西的廣告公司-協力廣告,其實當時是找不到工作,我的一個同學把我介紹到那裏,他也在這個公司工作了一周,我記得應該是2005年左右,後來我在武漢上班的時候還回去過一次,我對當時的老板的印象就是特別忙、業ye績ji特te別bie好hao,也ye非fei常chang榮rong幸xing能neng夠gou加jia入ru這zhe個ge公gong司si,印yin象xiang中zhong我wo們men那na裏li一yi條tiao街jie都dou是shi做zuo廣guang告gao的de,當dang時shi協xie力li廣guang告gao基ji本ben上shang人ren比bi較jiao多duo,也ye是shi生sheng意yi比bi較jiao好hao的de一yi個ge廣guang告gao公gong司si。
第二個廣告公司也是機緣巧合,是我們易凱的用戶-荊jing州zhou創chuang美mei達da廣guang告gao,我wo在zai溫wen總zong那na邊bian也ye工gong作zuo過guo一yi段duan時shi間jian,我wo覺jiao得de我wo是shi比bi較jiao幸xing運yun的de,這zhe些xie廣guang告gao公gong司si基ji本ben上shang在zai當dang地di的de規gui模mo都dou是shi比bi較jiao大da,現xian在zai在zai武wu漢han也ye是shi數shu得de上shang的de一yi個ge廣guang告gao公gong司si。
所suo以yi借jie助zhu易yi凱kai的de平ping台tai,我wo覺jiao得de要yao感gan謝xie一yi下xia,在zai這zhe兩liang個ge公gong司si工gong作zuo對dui我wo的de影ying響xiang是shi比bi較jiao大da的de,溫wen總zong很hen親qin切qie,對dui質zhi量liang要yao求qiu高gao,比bi如ru噴pen頭tou壞huai了le,趕gan緊jin把ba噴pen頭tou換huan掉diao,但dan是shi大da多duo數shu老lao板ban遇yu到dao這zhe類lei問wen題ti,都dou是shi想xiang能neng不bu能neng衝chong洗xi一yi下xia?我wo們men都dou知zhi道dao當dang時shi噴pen繪hui機ji的de噴pen頭tou都dou比bi較jiao貴gui,溫wen總zong對dui這zhe方fang麵mian很hen重zhong視shi。我wo從cong公gong司si出chu去qu大da概gai六liu、七年後再去荊州的時候大家都特別熱情,到現在都有聯係,我記得有一次還召集我們以前離職的同事,組織大家見個麵。
第(di)三(san)個(ge)工(gong)作(zuo)從(cong)事(shi)的(de)不(bu)再(zai)是(shi)廣(guang)告(gao)公(gong)司(si),是(shi)武(wu)漢(han)的(de)設(she)備(bei)公(gong)司(si),讓(rang)我(wo)對(dui)這(zhe)方(fang)麵(mian)有(you)了(le)基(ji)本(ben)的(de)了(le)解(jie),現(xian)在(zai)在(zai)武(wu)漢(han)設(she)備(bei)供(gong)應(ying)商(shang)裏(li)麵(mian),也(ye)是(shi)做(zuo)得(de)比(bi)較(jiao)好(hao)的(de)。
我總說我很幸運,創業前所從事的兩個廣告公司,除了規模比較大,讓我對公司的認知和理解有一個潛移默化的影響。在2008年的時候和我老婆結婚,2wankuaiqianyeshiwenjialiyao,tongshiyeshizaizheyinianxuanzelechuangye,nashihouzijizuocaozuoyuan,baokuohoumiandeshebeiweixiu,meiyouduoshaojixu,chuangyechuqidezijinjibenshangshikaojiaren,woxiangxinwomenhenduoguanggaogongsidelaobankenengdouyouzhezhongzaichuangyechuqideyinxiang,yinggaiyedoushitebieshenke。
womenyizhizuodeshidayinzhekuai,baokuozijizuoyuangongdeshihou,kenengjiushicaozuoshebei,chuangyebizijishangbanzhishaoxinkuyibeiyishangkendingshiyoude。wojiaodewomenmeiyigeguanggaochuangyezhedoushitebienengchiku,2008年nian創chuang業ye的de前qian三san年nian基ji本ben上shang是shi自zi己ji做zuo自zi己ji送song貨huo,公gong司si的de成cheng員yuan大da多duo是shi老lao鄉xiang。隨sui著zhe時shi間jian推tui移yi,掙zheng了le錢qian又you增zeng加jia了le設she備bei,公gong司si規gui模mo也ye在zai逐zhu步bu加jia大da,在zai後hou麵mian兩liang三san年nian體ti力li相xiang對dui輕qing鬆song一yi點dian,掙zheng的de錢qian也ye稍shao微wei多duo一yi點dian,但dan是shi與yu此ci同tong時shi,閑xian下xia來lai以yi後hou突tu然ran覺jiao得de有you點dian不bu知zhi所suo措cuo,不bu知zhi道dao做zuo什shen麼me。
當時公司規模是20多個人,管理問題開始出現了,光是一個考勤的辦法就想了七八次,一會是簽字、一會是考勤機指紋打卡、甚至是指紋人臉考勤打卡。最終在2013年底,因為管理上的問題萌生了賣掉公司的想法,理由是錢難收、存(cun)在(zai)壞(huai)賬(zhang),利(li)潤(run)逐(zhu)年(nian)下(xia)降(jiang)以(yi)及(ji)其(qi)他(ta)的(de)管(guan)理(li)問(wen)題(ti)等(deng)等(deng)。我(wo)是(shi)陝(shan)西(xi)人(ren),可(ke)能(neng)北(bei)方(fang)人(ren)想(xiang)法(fa)比(bi)較(jiao)簡(jian)單(dan),一(yi)直(zhi)很(hen)糾(jiu)結(jie),就(jiu)有(you)了(le)這(zhe)種(zhong)放(fang)棄(qi)的(de)想(xiang)法(fa)。這(zhe)期(qi)間(jian)剛(gang)好(hao)有(you)人(ren)想(xiang)買(mai),我(wo)記(ji)得(de)三(san)天(tian)時(shi)間(jian)就(jiu)把(ba)公(gong)司(si)就(jiu)賣(mai)掉(diao)了(le),當(dang)時(shi)買(mai)方(fang)說(shuo)沒(mei)有(you)錢(qian),我(wo)說(shuo)沒(mei)有(you)錢(qian)你(ni)先(xian)欠(qian)著(zhe),慢(man)慢(man)給(gei),付(fu)了(le)我(wo)十(shi)幾(ji)萬(wan)還(hai)是(shi)二(er)十(shi)幾(ji)萬(wan)塊(kuai)錢(qian),我(wo)就(jiu)利(li)用(yong)這(zhe)筆(bi)錢(qian)買(mai)了(le)兩(liang)台(tai)噴(pen)繪(hui)機(ji)。
其實無論從事哪個行業,我們想要一個公司可以持續發展都是特別不容易的,當時覺得既然經營不善就賣掉,我相信再用10年的時間去發展另外一個行業,還是能夠和現在做廣告行業做得差不多,但是事實並非如此,現實很殘酷。2014~2016,這zhe三san年nian的de時shi間jian,賣mai過guo一yi段duan時shi間jian蘋ping果guo,虧kui十shi幾ji萬wan塊kuai錢qian。這zhe三san年nian就jiu像xiang無wu業ye遊you民min,創chuang業ye的de那na幾ji年nian也ye沒mei有you掙zheng到dao多duo少shao錢qian,隻zhi能neng說shuo改gai善shan了le生sheng活huo條tiao件jian,包bao括kuo我wo們men賣mai公gong司si也ye比bi較jiao便bian宜yi,這zhe期qi間jian沒mei有you經jing濟ji來lai源yuan也ye影ying響xiang了le家jia庭ting。到dao了le2016nianniandi,dangshijiaodexianlesanniandeshijianle,yinggaizenmeban?zaizaixidexiangyixiang,qishizijimeitianchuqujiechudepengyoudoushicongshiguanggaoxingyede,zaisansiliangjuedinghaishijixucongshizhegexingye。
2017年3月份的時候,我發了一個朋友圈說:二次創業。當時有很多朋友給我留言說:我已經7、8次創業,現在又去做同樣的事!我wo對dui於yu這zhe次ci創chuang業ye與yu以yi往wang有you點dian不bu同tong,對dui自zi己ji的de公gong司si以yi及ji即ji將jiang麵mian臨lin的de一yi些xie問wen題ti怎zen麼me看kan待dai,我wo開kai始shi有you了le初chu步bu的de規gui劃hua。要yao先xian注zhu冊ce公gong司si,有you時shi候hou在zai朋peng友you注zhu冊ce公gong司si時shi,幫bang朋peng友you參can考kao過guo名ming字zi,其qi實shi現xian在zai注zhu冊ce公gong司si的de名ming字zi是shi特te別bie難nan的de,一yi般ban情qing況kuang下xia都dou是shi三san或huo四si個ge字zi,我wo們men公gong司si的de名ming字zi的de由you來lai,帶dai著zhe一yi個ge新xin的de希xi望wang,覺jiao得de我wo們men再zai去qu做zuo一yi個ge公gong司si,就jiu像xiang我wo們men的de孩hai子zi一yi樣yang,想xiang認ren真zhen取qu一yi個ge名ming字zi。我wo個ge人ren認ren為wei:眾是人多的意思,也代表著團隊,一個公司都必須得一群人才能去做;因yin為wei我wo是shi陝shan西xi人ren,在zai武wu漢han這zhe邊bian有you十shi多duo年nian了le,陝shan西xi人ren有you一yi個ge特te點dian就jiu是shi比bi較jiao戀lian家jia,還hai有you一yi個ge代dai號hao是shi秦qin,所suo以yi就jiu是shi眾zhong秦qin,很hen快kuai公gong司si就jiu注zhu冊ce下xia來lai了le。
公司開業時大概是6、7geren,dangshihaiyouyilianggeyiqiandeyuangongrengranzaixingyegongzuo,tamentingdaoxiaoximashangguolaizhiyuan,haiyougongyingshang,dajiadoutebiezhichi。zaiqianyigegongsiyugegegongyingshangzhijianjileidexinyu,kaishiyouyigelianghaodejumian,danshiqueshimeiyoujileikehuziyuan,baokuodaoxianzaihenduorendoushuo:我們是不是有很多以前的老客戶?其實再次創業的時候,並沒有這些老客戶,我記得特別清楚,我手機裏隻有5個客戶的電話號碼;再zai次ci創chuang業ye,資zi金jin也ye是shi大da的de問wen題ti。由you於yu有you了le以yi往wang的de經jing驗yan,我wo們men做zuo起qi來lai還hai是shi比bi較jiao得de心xin應ying手shou的de,我wo覺jiao得de就jiu像xiang我wo們men蓋gai房fang子zi一yi樣yang,我wo這zhe次ci做zuo的de時shi候hou,我wo想xiang把ba我wo房fang子zi蓋gai多duo大da,先xian把ba幾ji個ge柱zhu子zi立li好hao,再zai往wang上shang麵mian加jia一yi些xie磚zhuan或huo者zhe網wang,我wo覺jiao得de大da致zhi是shi這zhe種zhong思si維wei。
開業的第1個月我們就做了15萬營業額,到了7、8月份的時候有30wandeyingyee。yucitongshi,zhezhongguanlidewentiyoukaishituxianle,wojiaodexuyaotebiezhongshizhegewenti。wohaijidedangshigenwolaopochaoguoyicijia,yinweigangkaishirenyuanshao,zhiyouliuqigeren,talaoshirangwoquzuoshi,woshuowozhecijueduibunengzuoshi,yigeshidoubunengzuo。wobazijidingweiweiyigeguanlizhedejiaose,danshisuocunzaidewentiyouxiandetebiewuli,youledi1次的經驗,第2次就不應該是這樣子,需要急迫解決,不能像以前那樣拖拖拉拉。
因此,我覺得要感謝
易凱軟件,當時也是在易凱有約裏麵,看到了我們重慶金種子管理龔老師的分享,印象非常深刻。當時聽完分享就應該是晚上22:00 左右了,還立刻給龔老師致電。因為那個時候是10月份了,當時的公司的營業額至少有50萬左右,公司裏有15個ge人ren左zuo右you,存cun在zai的de管guan理li問wen題ti仍reng然ran不bu能neng解jie決jue,當dang時shi就jiu覺jiao得de不bu能neng再zai坐zuo以yi待dai斃bi,迫po切qie需xu要yao尋xun求qiu解jie決jue辦ban法fa,聽ting完wan分fen享xiang我wo立li刻ke就jiu打da電dian話hua過guo去qu了le解jie。這zhe時shi候hou我wo特te別bie想xiang學xue習xi如ru何he管guan理li,交jiao了le錢qian直zhi接jie就jiu過guo去qu學xue習xi管guan理li課ke程cheng,係xi統tong的de學xue習xi讓rang我wo有you了le更geng深shen刻ke的de認ren識shi。
兩(liang)年(nian)多(duo)的(de)時(shi)間(jian),管(guan)理(li)人(ren)員(yuan)從(cong)無(wu)到(dao)有(you),在(zai)我(wo)們(men)公(gong)司(si)的(de)發(fa)展(zhan)過(guo)程(cheng)中(zhong)能(neng)起(qi)一(yi)定(ding)的(de)作(zuo)用(yong)。我(wo)們(men)想(xiang)沒(mei)有(you)想(xiang)過(guo)?想(xiang)讓(rang)我(wo)們(men)的(de)管(guan)理(li)團(tuan)隊(dui)給(gei)公(gong)司(si)付(fu)出(chu),那(na)我(wo)們(men)能(neng)否(fou)給(gei)管(guan)理(li)團(tuan)隊(dui)帶(dai)來(lai)什(shen)麼(me)?舉(ju)個(ge)例(li)子(zi),比(bi)如(ru)說(shuo)一(yi)棵(ke)樹(shu)它(ta)要(yao)長(chang)大(da),我(wo)們(men)正(zheng)常(chang)的(de)邏(luo)輯(ji)是(shi)應(ying)該(gai)用(yong)心(xin)的(de)去(qu)嗬(he)護(hu)它(ta),給(gei)它(ta)澆(jiao)水(shui)、施肥,隻有這樣子,才能長成參天大樹。現在我問大家一句,你給你的管理團隊有沒有這種澆水、施肥等培養的動作呢?所以,今天分享的主題是:我們的中小廣告公司怎麼樣才能培養管理團隊?說說我們這兩三年以來培養團隊的經驗或者心得。
公(gong)司(si)想(xiang)要(yao)可(ke)持(chi)續(xu)發(fa)展(zhan),不(bu)斷(duan)的(de)進(jin)步(bu),想(xiang)把(ba)公(gong)司(si)稍(shao)微(wei)的(de)做(zuo)大(da)做(zuo)強(qiang),我(wo)覺(jiao)得(de)培(pei)養(yang)管(guan)理(li)團(tuan)隊(dui),是(shi)每(mei)一(yi)個(ge)公(gong)司(si)必(bi)須(xu)去(qu)走(zou)的(de)路(lu),哪(na)怕(pa)你(ni)不(bu)願(yuan)意(yi),你(ni)也(ye)得(de)必(bi)走(zou)的(de)路(lu)。
核(he)心(xin)管(guan)理(li)團(tuan)隊(dui)在(zai)公(gong)司(si)起(qi)的(de)作(zuo)用(yong)是(shi)相(xiang)當(dang)大(da)的(de),每(mei)一(yi)件(jian)事(shi)都(dou)有(you)一(yi)個(ge)方(fang)向(xiang),做(zuo)事(shi)目(mu)標(biao)要(yao)明(ming)確(que)。團(tuan)隊(dui)之(zhi)間(jian)也(ye)不(bu)能(neng)說(shuo)太(tai)多(duo)負(fu)能(neng)量(liang)的(de)話(hua),應(ying)該(gai)要(yao)多(duo)說(shuo)一(yi)些(xie)相(xiang)互(hu)認(ren)可(ke)、鼓gu勵li的de,就jiu是shi少shao說shuo一yi些xie不bu太tai好hao的de,我wo自zi己ji是shi這zhe麼me認ren為wei的de。團tuan隊dui的de付fu出chu絕jue對dui不bu是shi完wan全quan做zuo這zhe種zhong奉feng獻xian的de角jiao色se,我wo覺jiao得de大da家jia首shou先xian要yao把ba這zhe一yi點dian想xiang明ming白bai,並bing不bu是shi說shuo他ta是shi你ni的de一yi個ge老lao員yuan工gong跟gen了le你ni10nian,jintiangeitazuoguanlirenyuan,ranhoutagenzheniwusifengxian,wojiaodekendingbushizheyangzi。womendeguanlituandui,baokuopingshijiaodaiyixieshiqing,woxiwangnihuidawoshikeyihaishibukeyi?womenjiuyaopeiyangwomendeguanlituandui,takewangchengchang,gongsidefazhanyelibukaituandui。
有一天我聽到一個做了很久的小夥子(他不是我們公司的管理層)說了一句話,他主要是負責操作寫真機的,他對才剛進入這個行業的同事說:我都做10年了,你還跟我談。他的意思是,他的潛意識覺得他都做了10nian,zaixingyezuolehenjiu,nihaigenwobi?jiuzheyisi。danshiwoduizhegeshuofatebieburentong,yinweitaderenzhihaitingliuzaiyiqianderenzhi,huozheshiyiqiandenazhongjinengrenke。
十shi幾ji年nian前qian的de操cao作zuo人ren員yuan,跟gen現xian在zai的de操cao作zuo員yuan也ye是shi有you很hen大da的de區qu別bie,舉ju個ge例li子zi,就jiu像xiang我wo們men很hen多duo簡jian單dan的de後hou道dao,我wo們men那na個ge時shi候hou都dou是shi手shou搖yao覆fu膜mo機ji,當dang時shi還hai要yao用yong手shou壓ya滾gun軸zhou,在zai當dang時shi這zhe是shi一yi個ge特te別bie有you水shui平ping的de事shi情qing,但dan現xian在zai的de覆fu膜mo機ji都dou不bu用yong手shou搖yao了le,直zhi接jie傻sha瓜gua式shi操cao作zuo了le,按an鈕niu一yi按an就jiu可ke以yi了le。包bao括kuo我wo們men覆fu整zheng卷juan的de膜mo,那na個ge時shi候hou我wo記ji得de我wo們men覆fu一yi個ge膜mo,我wo們men還hai要yao去qu叫jiao主zhu管guan過guo來lai證zheng明ming,為wei什shen麼me要yao證zheng明ming?因yin為wei我wo們men公gong司si是shi有you這zhe種zhong處chu罰fa製zhi度du的de,如ru果guo主zhu管guan在zai這zhe裏li,我wo們men不bu用yong承cheng擔dan這zhe種zhong處chu罰fa。但dan是shi現xian在zai各ge種zhong設she備bei其qi實shi在zai這zhe個ge行xing業ye已yi經jing發fa生sheng了le變bian化hua,我wo們men這zhe些xie行xing業ye的de從cong業ye者zhe也ye應ying該gai要yao做zuo相xiang應ying的de改gai變bian,如ru果guo你ni的de思si維wei還hai是shi停ting留liu在zai以yi前qian,我wo覺jiao得de別bie說shuo做zuo我wo們men的de管guan理li人ren員yuan,可ke能neng做zuo一yi個ge合he格ge的de操cao作zuo員yuan都dou有you點dian夠gou嗆qiang,除chu非fei你ni在zai某mou方fang麵mian有you特te長chang。
haiyouyigejiushiwojiaodeweishenmeyouderenshuo,nirangtaquguanliyigeshiqing,tameiyouquzuohuozheniganjiaotameiyouzuohao,nigeitagualeyigezhuguanhuobanchangdemingcheng,danshijiumeiyouganzheshi,ganzheshangmiandehuo,weishenme?wojiaodekendingshitaxinlitiantianxiangzhexiabanqunaliwan,huozheshuoshenmeshihouzaoxiabantanpengyoudeng。taxinlizhuangzhegongsideshiqingbijiaoshao,xinlizhuangdeshao,taxingdongliziranjiubijiaoshao。zhezhongxianxiang,wulunshizhezhongzhuangtaihuozheshuolichangyehao,yaoqupeiyangwomendeguanlituandui,wojiaodeshouxianshirenxuan,niyaocongnizhongduodeyuangonglimianxuanze,wulunshizaigangdehaishishuoxianzhaode,dabufenwojiaodedoushiconggongsixianyoudexuanze,zhishiyoumeiyouqubie,kenengjiushigandeshijianchanghuoduan。
選人
zujianguanlituanduishouxianguanzhuzenmequxuanrendewenti,wojiaodejibenshangyaobaozhengduigongsizhongchenghejianding,haiyoujiushinengli。xiangwomengongsiyipenhuaweizhude,womenshizhezhongshengchanxingdegongsi,shouxiannizuoshidenengli,bushuoniu,wojiaodebunengshitaicha,suoyishuonengliyebijiaozhongyao,dangranruguoshilihaideshihao。
其次是要積極、陽yang光guang,大da家jia去qu想xiang一yi想xiang,一yi個ge公gong司si有you很hen多duo人ren,他ta做zuo事shi厲li不bu厲li害hai就jiu不bu說shuo,如ru果guo他ta身shen上shang的de負fu能neng量liang特te別bie多duo,甚shen至zhi都dou不bu怎zen麼me和he同tong事shi說shuo話hua,或huo者zhe隻zhi跟gen一yi小xiao部bu分fen同tong事shi說shuo話hua,我wo覺jiao得de這zhe種zhong肯ken定ding不bu適shi合he做zuo我wo們men管guan理li人ren員yuan。我wo們men需xu要yao的de是shi跟gen同tong事shi的de關guan係xi處chu理li得de比bi較jiao好hao,在zai公gong司si的de出chu鏡jing率lv比bi較jiao高gao,像xiang這zhe種zhong比bi較jiao積ji極ji陽yang光guang的de,我wo覺jiao得de是shi適shi合he去qu做zuo我wo們men的de管guan理li人ren員yuan。
haiyouyigejiuyoudiannanle,birutayaoyouyidingdeluojisiweinengli,tachuliwentihuozheshuohuayoutiaoli,worenweizheyidianshitebiezhongyaode。zhezaiwomenpingchangdeguanggaogongsiyinggaishibijiaoshaopengdao,luojisiweinengliyinggaishiwomenzaihouqideguanliguochengzhongzhuyaozhongdianpeiyang,ranhoujiushirenxuandezhixingnengli,nixuantazuoweigongsideguanlirenyuan,pingshidezhixingliyidingyaoqiang,ruguonipingshishuoyigeshenmeshiqing,bantiancaihuiyingde,natakendingshibushihezuoguanlicengde。duiyuhuianyaoqiuwanchengde,tongshihaihuigeiniyigefankuide,zheyangdeyuangongtakendingshizhixingnenglibijiaoqiangde,takenengbijiaoshihezuowomendeguanliceng,danshiwomendabufenbukenengjiuxiangwoshuode,woshijiandandeluolielezhemejizhonggongdajiacankao,zenmequpeiyanghuozhewajuewomendeguanlirenyuan,zongjiejiushiyaozhongcheng、堅定或者執行能力強、積極陽光吧。
溝通
goutong,zaiwomenpeiyangguanlituanduideguochengzhongxianranyeshitebiezhongyaode,yaogeiwomendeguanlituanduiyingzaoyigelianghaodegoutonghuanjing,zengjinningjuli,baokuodingqizuzhituanjian,tuanjianyouyidingdezhichu,keyimeinianshidangdequzuo。jiranshuoshituandui,dangranshaobulezairichanggongzuozhongdexiezhu,xiangwomenzhezhongpenhuagongsi,kehuxiadandaojiedanzhizuoshenzhisonghuo,zhongjianshixuyaoduogebumenquxietongde。womengongsijibenshangmeitiandouyouhuiyi,huozhemeigelibaiwomenyaogenguanlituanduiyouyicigoutong,yijigebumenzhijiandehuiyi,bingxingchengleyigezheyangdeguizhangzhidu。tongshiwomenmeigeyuewomenhuikaiyicikuailehuiyi,yeshigongsinengchuangzaotuanduigoutongdeyigelianghaodejihui。zhiyouzaiyigekaifang、溝(gou)通(tong)順(shun)暢(chang)的(de)環(huan)境(jing)下(xia),才(cai)能(neng)發(fa)揮(hui)團(tuan)隊(dui)管(guan)理(li)的(de)功(gong)能(neng),因(yin)為(wei)可(ke)以(yi)從(cong)不(bu)同(tong)的(de)觀(guan)點(dian)討(tao)論(lun),激(ji)發(fa)更(geng)有(you)創(chuang)意(yi)或(huo)者(zhe)獨(du)特(te)的(de),同(tong)時(shi)適(shi)合(he)公(gong)司(si)運(yun)用(yong)的(de)解(jie)決(jue)方(fang)式(shi)。
規(gui)模(mo)幾(ji)十(shi)個(ge)人(ren)的(de)公(gong)司(si),基(ji)本(ben)上(shang)可(ke)能(neng)平(ping)時(shi)都(dou)是(shi)做(zuo)各(ge)自(zi)的(de)事(shi)情(qing)。比(bi)如(ru)雕(diao)刻(ke)師(shi)傅(fu)肯(ken)定(ding)在(zai)雕(diao)刻(ke)車(che)間(jian)忙(mang),接(jie)單(dan)的(de)客(ke)服(fu)人(ren)員(yuan)肯(ken)定(ding)一(yi)直(zhi)在(zai)辦(ban)公(gong)室(shi),大(da)家(jia)在(zai)這(zhe)個(ge)過(guo)程(cheng)中(zhong),有(you)問(wen)題(ti)時(shi)大(da)家(jia)怎(zen)麼(me)溝(gou)通(tong)?其(qi)實(shi)在(zai)常(chang)規(gui)的(de)時(shi)候(hou),我(wo)覺(jiao)得(de)是(shi)比(bi)較(jiao)難(nan)的(de),在(zai)我(wo)們(men)公(gong)司(si)管(guan)理(li)的(de)時(shi)候(hou),我(wo)們(men)是(shi)怎(zen)麼(me)溝(gou)通(tong)的(de)?是(shi)因(yin)為(wei)我(wo)們(men)有(you)一(yi)個(ge)加(jia)分(fen)項(xiang)是(shi)可(ke)以(yi)跨(kua)部(bu)門(men)加(jia)分(fen),部(bu)門(men)之(zhi)間(jian)難(nan)免(mian)會(hui)產(chan)生(sheng)一(yi)些(xie)交(jiao)集(ji),主(zhu)要(yao)為(wei)跨(kua)職(zhi)能(neng)部(bu)門(men)的(de)活(huo)動(dong)提(ti)供(gong)便(bian)利(li),以(yi)獲(huo)取(qu)更(geng)多(duo)、更(geng)有(you)效(xiao)的(de)信(xin)息(xi)。比(bi)如(ru)說(shuo)我(wo)是(shi)寫(xie)真(zhen)部(bu)的(de),我(wo)可(ke)以(yi)給(gei)雕(diao)刻(ke)部(bu)門(men)去(qu)加(jia)分(fen)認(ren)可(ke),但(dan)是(shi)一(yi)般(ban)情(qing)況(kuang)下(xia)不(bu)建(jian)議(yi)寫(xie)真(zhen)的(de)去(qu)給(gei)客(ke)服(fu)加(jia)分(fen),不(bu)建(jian)議(yi)在(zai)一(yi)些(xie)專(zhuan)業(ye)性(xing)比(bi)較(jiao)強(qiang)的(de)情(qing)況(kuang)上(shang),給(gei)他(ta)們(men)去(qu)加(jia)分(fen),應(ying)該(gai)在(zai)配(pei)合(he)度(du)上(shang)麵(mian)可(ke)以(yi)給(gei)一(yi)些(xie)加(jia)分(fen)。
womenzaipeiyangtuanduideguochengzhong,haiyouyigeshibijiaozhongyaode,najiushihuxiangxinren。henduojiabinjingchangzaiyikaidepingtaishangfenxiangruheguanrenheguanshi,womenzaigongsibanyanzhezhongguanlijiaoseshi,shouxianwojiaodebixushixiangxinhexinrenbingcun,yaoxiangxinnidetuandui,ruguonidoubuxinrenta,tazenmequfahui?huozheshuonipingshirangtanengganshoudao,nitebiezaihuzhegetuandui,bushishuosuibiangeitaguageming,nishizhuguanhuozhebanchang,gongzuonengliyijidajiadexinrenyeshicongyigebutaichengshudaochengshudeguocheng。tuanduidechengyuandoubixuyuanyiweileshixiantuanduidemudeeryiqigongzuo,bingqieyuanyiweiletuanduidechengguoerxianghuxietonggongzuo、相互支持、相互理解。
我們公司現在也就40個(ge)人(ren)左(zuo)右(you),昨(zuo)天(tian)易(yi)凱(kai)通(tong)知(zhi)我(wo)分(fen)享(xiang),我(wo)在(zai)易(yi)凱(kai)有(you)約(yue)的(de)平(ping)台(tai)進(jin)行(xing)直(zhi)播(bo)分(fen)享(xiang),這(zhe)個(ge)事(shi)情(qing)我(wo)的(de)管(guan)理(li)團(tuan)隊(dui)肯(ken)定(ding)是(shi)知(zhi)道(dao)的(de),我(wo)覺(jiao)得(de)我(wo)有(you)必(bi)要(yao)給(gei)他(ta)們(men)行(xing)為(wei)上(shang)的(de)引(yin)導(dao),我(wo)覺(jiao)得(de)這(zhe)個(ge)是(shi)有(you)的(de)。比(bi)如(ru)我(wo)在(zai)昨(zuo)天(tian)在(zai)下(xia)班(ban)的(de)時(shi)候(hou)特(te)別(bie)想(xiang)回(hui)家(jia),但(dan)是(shi)我(wo)的(de)直(zhi)播(bo)分(fen)享(xiang)的(de)內(nei)容(rong)都(dou)還(hai)什(shen)麼(me)都(dou)沒(mei)有(you)準(zhun)備(bei),所(suo)以(yi)我(wo)就(jiu)加(jia)班(ban)把(ba)今(jin)天(tian)分(fen)享(xiang)的(de)內(nei)容(rong)都(dou)梳(shu)理(li)了(le)一(yi)遍(bian)。我(wo)說(shuo)這(zhe)個(ge)例(li)子(zi)的(de)意(yi)思(si)是(shi):一定要有相信和信任團隊的過程,或者說你得在乎你的團隊,我在乎今天的直播,所以我用心準備了。
nawomenzaihuixiangyixia,pingshizaiwomendetuanduiguochengzhong,zaixiangxinhuozhexinrenshangwomenshizenmezuode?qunianyougexiaohuozi,tashiwomengongsideyimingyewuyuan,youduanshijianwomenyaodaUV卷(juan)材(cai),隻(zhi)有(you)三(san)個(ge)師(shi)傅(fu),一(yi)個(ge)師(shi)傅(fu)生(sheng)孩(hai)子(zi)休(xiu)假(jia)了(le),還(hai)有(you)一(yi)個(ge)師(shi)傅(fu)骨(gu)折(zhe)了(le),剛(gang)好(hao)有(you)一(yi)批(pi)訂(ding)單(dan),可(ke)能(neng)也(ye)要(yao)打(da)幾(ji)天(tian),我(wo)們(men)隻(zhi)有(you)一(yi)個(ge)師(shi)傅(fu),工(gong)期(qi)比(bi)較(jiao)緊(jin)張(zhang),這(zhe)個(ge)小(xiao)夥(huo)子(zi)就(jiu)自(zi)己(ji)去(qu)學(xue)了(le),沒(mei)人(ren)提(ti)醒(xing)他(ta),完(wan)全(quan)是(shi)自(zi)願(yuan)的(de)行(xing)為(wei)。首(shou)先(xian)我(wo)覺(jiao)得(de)他(ta)站(zhan)在(zai)了(le)公(gong)司(si)和(he)客(ke)戶(hu)的(de)角(jiao)度(du),他(ta)在(zai)乎(hu)這(zhe)個(ge)業(ye)務(wu),我(wo)覺(jiao)得(de)隻(zhi)要(yao)有(you)這(zhe)種(zhong)責(ze)任(ren)心(xin),才(cai)會(hui)促(cu)使(shi)他(ta)一(yi)個(ge)業(ye)務(wu)人(ren)員(yuan)去(qu)操(cao)作(zuo)設(she)備(bei)的(de)行(xing)為(wei),這(zhe)就(jiu)是(shi)相(xiang)信(xin)和(he)信(xin)任(ren)。
我們在2017年的時候,對公司大致有一個2~3年的目標規劃,我們的團隊就會朝著這個目標靠近,這就是我和大家分享的相信和信任,在我們的管理團隊裏起到至關重要的作用。
我們很多管公司的,說管理團隊起不了什麼作用,感覺形同虛設或者說起的作用比較小,我說:“特別簡單的,你公司的管理團隊會主動組織一個會議嗎。?就這麼小的一個事情,哪怕是人民幣的50塊錢獎金的權限,我們的生產主管在夏季可以給部門采購消暑飲品,這些就是機製;包括各部門組織周會、月會等,有了這樣的機製,你的管理團隊才能及時溝通協助解決問題,提升組織效率。
機製
要善於授權,我們公司的管理人員有一定的資金審批權限,部門200以yi內nei是shi有you的de,你ni不bu能neng說shuo你ni幹gan什shen麼me都dou給gei錢qian,管guan理li層ceng不bu能neng隻zhi幹gan活huo沒mei有you權quan利li,要yao讓rang管guan理li團tuan隊dui有you能neng力li與yu權quan力li去qu做zuo事shi並bing對dui結jie果guo負fu責ze。我wo們men的de管guan理li人ren員yuan在zai初chu期qi,有you很hen多duo都dou是shi跟gen公gong司si在zai一yi條tiao線xian的de,他ta和he員yuan工gong也ye能neng打da成cheng一yi片pian,有you一yi點dian好hao處chu是shi因yin為wei在zai這zhe樣yang的de管guan理li上shang,他ta能neng起qi到dao一yi個ge上shang傳chuan下xia達da的de作zuo用yong。我wo們men公gong司si實shi行xing金jin種zhong子zi管guan理li,授shou權quan管guan理li人ren員yuan有you一yi定ding的de權quan限xian,例li如ru主zhu管guan級ji別bie的de有you多duo少shao個ge金jin種zhong子zi的de權quan限xian,班ban長chang級ji別bie的de會hui有you15個金種子的權限。這就是機製,不可能讓他自由發揮怎麼管理。
lingwaijiushijiafenderenwu,meigelibaitakenengyouyigejiaheizhongziderenwu,tajiuxianghenduodexiansuoyiyang,birushuoshuizuoleshenme,shuinalimeizuohao,tongguozhezhongjiafendexingshizaicitixianchulai。woshizhemerenweide,zaiyuangongdexinlitamenkenengrenweijiafenshibushinengdailaiyidingdefuli,huozheshuoduiwogongzuoderenke。danshizaiwodeyanlibushizheyangzide,tarangwonenggoubuzaigongsideshihou,haishinengjishilejiegongsideqingkuang。guanlirenyuanmeiyoubarenwuwancheng,womenyeshihuikoutadeheizhongzi。niyaoshiguanlirenyuan,ninengkouguanlirenyuandeqianma?tazaizuogongzuo,nizaiqukoutadeqian,kenengdi2tiantajiubuyuanyizuole。suoyiwomenzaipeiyangguanlituanduideguochengzhong,jizhinenggeinidailaideliliang,gongsiyouqibageguanlirenyuanyoushihouxuyaowaichuxuexi,zheshihoujiugengjiaxuyaoyizhongjizhiguanligongsi,tongguojifendefangshi,guanlirenyuanyeyoujifen,jifenyuegaobiaoshinidegongzuozuodeduo。womenyekeyitiqiangeidajiayigeguihua,sangeyueyihouyougepingbihuozhePK。
公gong司si發fa展zhan到dao某mou個ge階jie段duan先xian讓rang一yi部bu分fen管guan理li人ren員yuan富fu起qi來lai,怎zen麼me去qu解jie決jue這zhe種zhong問wen題ti?我wo們men是shi根gen據ju積ji分fen去qu做zuo這zhe些xie,在zai做zuo之zhi前qian我wo們men就jiu說shuo好hao了le,這zhe個ge事shi情qing可ke能neng沒mei有you什shen麼me用yong,在zai關guan鍵jian時shi候hou他ta就jiu能neng起qi到dao作zuo用yong,這zhe就jiu是shi公gong司si機ji製zhi,也ye可ke以yi說shuo是shi機ji製zhi的de力li量liang。要yao幫bang助zhu我wo們men的de團tuan隊dui成cheng長chang,我wo覺jiao得de這zhe一yi點dian也ye是shi比bi較jiao重zhong要yao的de,我wo們men每mei個ge人ren的de標biao準zhun不bu一yi樣yang,比bi如ru說shuo我wo這zhe三san年nian去qu學xue習xi,管guan理li能neng力li肯ken定ding是shi優you於yu三san年nian前qian,這zhe就jiu是shi人ren的de成cheng長chang。我wo們men的de管guan理li團tuan隊dui在zai管guan理li過guo程cheng中zhong,需xu要yao幫bang助zhu他ta快kuai速su的de成cheng長chang,隻zhi有you他ta快kuai速su的de成cheng長chang才cai能neng發fa揮hui更geng大da的de作zuo用yong。今jin天tian的de分fen享xiang我wo覺jiao得de本ben身shen也ye會hui有you一yi個ge固gu定ding的de存cun在zai,對dui於yu我wo們men公gong司si的de人ren員yuan也ye有you一yi個ge引yin領ling的de作zuo用yong。
團隊
如ru何he幫bang助zhu團tuan隊dui成cheng長chang,比bi如ru寫xie工gong作zuo日ri誌zhi是shi特te別bie能neng夠gou幫bang助zhu我wo們men團tuan隊dui成cheng長chang的de,實shi際ji上shang在zai實shi施shi過guo程cheng中zhong可ke能neng有you點dian難nan度du。因yin為wei我wo們men廣guang告gao公gong司si有you一yi些xie人ren員yuan可ke能neng學xue曆li不bu是shi很hen高gao,突tu然ran讓rang他ta開kai始shi寫xie工gong作zuo日ri誌zhi,肯ken定ding有you一yi定ding的de阻zu力li,有you的de人ren可ke能neng今jin天tian寫xie完wan,第di2天tian就jiu不bu寫xie了le。我wo們men需xu要yao宣xuan導dao工gong作zuo日ri誌zhi的de好hao處chu,我wo們men為wei什shen麼me要yao寫xie工gong作zuo日ri誌zhi?包bao括kuo這zhe兩liang年nian我wo們men廣guang告gao行xing業ye像xiang做zuo噴pen印yin的de,黨dang建jian也ye是shi比bi較jiao火huo的de,國guo家jia宣xuan傳chuan國guo家jia政zheng策ce、黨建文化,不管懂不懂、是否理解,也都是先鋪貼好宣傳。
womenxianzaihenduochengshidouzaitichanglajifenlei,youhenduochengshihaimeikaishizuo,yeyizhizaixuanchuan。qishidaolishangdoushixiangtongde,gongzuorizhiwomengongsishicunzaiqiyeweixinshangde,bukenengyibudaowei,douhuiyouyigezheyangdeguocheng,tongshijiaqiangxuandao。gongzuorizhixiele,danshimeiyouzhiliang,keyitongguowomendeguanlituanduibangzhutashulidangtiandegongzuo,rangtagengjiayoutiaoli,bangzhutachengchang,xiedemeiyouzhiliang,wojiaodeyebunengzeguaiwomendeguanlituandui。yibanruanjiandegongnengdouyoujinrizongjie、明ming日ri計ji劃hua,然ran後hou就jiu是shi心xin得de,從cong無wu到dao有you以yi後hou,你ni可ke能neng就jiu會hui關guan注zhu他ta的de質zhi量liang,很hen多duo東dong西xi都dou有you一yi定ding的de方fang式shi方fang法fa,我wo們men的de管guan理li團tuan隊dui要yao幫bang他ta梳shu理li工gong作zuo的de流liu程cheng化hua、簡單化。
例(li)如(ru)機(ji)器(qi)需(xu)要(yao)定(ding)期(qi)保(bao)養(yang),完(wan)成(cheng)了(le)有(you)責(ze)任(ren)人(ren)簽(qian)字(zi),沒(mei)有(you)按(an)期(qi)保(bao)養(yang)的(de),需(xu)要(yao)說(shuo)明(ming)原(yuan)因(yin),會(hui)有(you)一(yi)個(ge)這(zhe)種(zhong)選(xuan)項(xiang)。每(mei)天(tian)貨(huo)物(wu)清(qing)點(dian)是(shi)否(fou)準(zhun)確(que)?有(you)幾(ji)單(dan)不(bu)準(zhun)確(que)?需(xu)要(yao)準(zhun)確(que)的(de)數(shu)字(zi),把(ba)這(zhe)些(xie)工(gong)作(zuo)流(liu)程(cheng)化(hua),讓(rang)他(ta)自(zi)己(ji)總(zong)結(jie)。
henduoshiqingwojiaodezhiyaoyongxinquzuoyeshibijiaojiandande,baokuozaibangzhutuanduichengchangshang,geidajiajugelizi,zuotianwomengenjindeyigekehuhaoxiangchaleyigebihuahaishizenmehuishi,kehulianxiwomensongdao30公(gong)裏(li)以(yi)外(wai)的(de)一(yi)個(ge)位(wei)置(zhi),有(you)的(de)人(ren)可(ke)能(neng)認(ren)為(wei)老(lao)板(ban)會(hui)斥(chi)責(ze)我(wo)們(men)的(de)管(guan)理(li)團(tuan)隊(dui),為(wei)什(shen)麼(me)沒(mei)有(you)用(yong)心(xin)?或(huo)者(zhe)說(shuo)你(ni)趕(gan)緊(jin)去(qu)給(gei)我(wo)解(jie)決(jue)問(wen)題(ti)。其(qi)實(shi)在(zai)這(zhe)個(ge)過(guo)程(cheng)中(zhong)我(wo)們(men)有(you)一(yi)個(ge)能(neng)做(zuo)的(de)就(jiu)是(shi),既(ji)然(ran)我(wo)們(men)去(qu)30公裏以外就能夠給客戶解決問題,那麼肯定是管理人員去解決,但是他怎麼去解決?
我(wo)跟(gen)我(wo)們(men)雕(diao)刻(ke)部(bu)主(zhu)管(guan)說(shuo),這(zhe)也(ye)是(shi)一(yi)個(ge)能(neng)夠(gou)幫(bang)助(zhu)員(yuan)工(gong)成(cheng)長(chang)的(de)機(ji)會(hui),可(ke)以(yi)把(ba)今(jin)天(tian)做(zuo)事(shi)的(de)員(yuan)工(gong)都(dou)帶(dai)過(guo)去(qu),看(kan)一(yi)看(kan)你(ni)的(de)失(shi)誤(wu)給(gei)客(ke)戶(hu)帶(dai)來(lai)多(duo)大(da)的(de)麻(ma)煩(fan)?可(ke)以(yi)讓(rang)他(ta)們(men)感(gan)受(shou)一(yi)下(xia),通(tong)過(guo)我(wo)們(men)所(suo)做(zuo)出(chu)來(lai)的(de)產(chan)品(pin)在(zai)現(xian)場(chang)呈(cheng)現(xian)出(chu)來(lai)的(de)成(cheng)就(jiu)感(gan),同(tong)時(shi)也(ye)有(you)一(yi)個(ge)和(he)對(dui)方(fang)項(xiang)目(mu)負(fu)責(ze)人(ren)接(jie)觸(chu)的(de)機(ji)會(hui),這(zhe)種(zhong)潛(qian)移(yi)默(mo)化(hua)可(ke)以(yi)幫(bang)助(zhu)他(ta)成(cheng)長(chang)。我(wo)覺(jiao)得(de)這(zhe)一(yi)點(dian)還(hai)是(shi)比(bi)較(jiao)重(zhong)要(yao)的(de),隻(zhi)有(you)你(ni)幫(bang)助(zhu)你(ni)的(de)團(tuan)隊(dui)有(you)了(le)一(yi)定(ding)的(de)成(cheng)長(chang),我(wo)們(men)的(de)工(gong)作(zuo)才(cai)會(hui)有(you)一(yi)定(ding)的(de)效(xiao)率(lv),但(dan)是(shi)在(zai)這(zhe)個(ge)過(guo)程(cheng)中(zhong),我(wo)們(men)的(de)每(mei)一(yi)個(ge)環(huan)節(jie),你(ni)所(suo)努(nu)力(li)做(zuo)的(de)每(mei)一(yi)步(bu),都(dou)是(shi)與(yu)他(ta)的(de)成(cheng)長(chang)息(xi)息(xi)相(xiang)關(guan)。
以上就是我分享的幾個方麵,管理團隊從選人、溝通、再到機製,以及如何幫助團隊成長,這些是我個人的一些總結和分享,希望通過今天的分享,對我們的廣告同行能有一點點幫助。
我(wo)們(men)武(wu)漢(han)的(de)小(xiao)夥(huo)伴(ban),以(yi)及(ji)外(wai)地(di)的(de)朋(peng)友(you)歡(huan)迎(ying)大(da)家(jia)隨(sui)時(shi)來(lai)我(wo)們(men)公(gong)司(si)交(jiao)流(liu),都(dou)是(shi)一(yi)個(ge)相(xiang)互(hu)學(xue)習(xi)的(de)過(guo)程(cheng),要(yao)是(shi)沒(mei)有(you)什(shen)麼(me)的(de)話(hua),幾(ji)分(fen)鍾(zhong)後(hou)我(wo)們(men)就(jiu)結(jie)束(shu)今(jin)天(tian)的(de)直(zhi)播(bo)。剛(gang)才(cai)我(wo)好(hao)像(xiang)看(kan)到(dao)有(you)留(liu)言(yan),說(shuo)什(shen)麼(me)競(jing)爭(zheng)的(de)管(guan)理(li)其(qi)實(shi)是(shi)這(zhe)樣(yang)子(zi)的(de)。
不bu管guan任ren何he的de管guan理li,有you的de人ren說shuo好hao,有you的de人ren說shuo不bu好hao,我wo覺jiao得de都dou是shi先xian去qu實shi施shi,我wo老lao婆po剛gang才cai也ye誇kua我wo了le,你ni要yao是shi做zuo每mei一yi件jian事shi都dou這zhe麼me認ren真zhen就jiu好hao。我wo記ji得de我wo們men剛gang開kai始shi做zuo金jin種zhong子zi管guan理li的de時shi候hou,每mei天tian早zao上shang開kai會hui的de時shi候hou,反fan正zheng前qian兩liang個ge月yue隻zhi要yao是shi關guan於yu公gong司si管guan理li機ji製zhi的de成cheng立li,每mei一yi個ge過guo程cheng我wo都dou參can與yu了le,構gou建jian良liang好hao的de管guan理li機ji製zhi是shi為wei了le保bao證zheng公gong司si有you效xiao的de運yun行xing,完wan成cheng公gong司si目mu標biao最zui終zhong達da到dao雙shuang贏ying。今jin天tian的de分fen享xiang到dao此ci結jie束shu,謝xie謝xie大da家jia。